Information for Bonsai Starter Kits

Each bonsai tree and pot is carefully packed and fully covered—should they arrive seriously damaged, we’ll replace them (minor twig damage is not grounds for a replacement tree).

The starter tree you receive will be similar to the tree you see in the picture (plastic pot). Your tree may be younger or older, have less or more growth, or be a different shape as the example photo. This is due to each tree being unique and our trees being at different stages throughout the year. Your tree may be trimmed slightly to fit into its box. Your tree may have been trimmed already to keep its shape throughout the year. The tree in the photo may have been decorated (moss added) and or tidied up photographic purposes (to better show its form). Your tree may have more growth on arrival, giving you more potential for personal styling preference.

When purchasing a Bonsai Starter Kit. Some people think that they’re purchasing a bonsai tree, but they’re actually buying a tree to shape into a bonsai. A tree becomes a bonsai when it’s in a ceramic pot and has begun its training. The plastic nursery pot that your tree arrives in is temporary, so it won’t be pristine. We cut our trees back hard at certain times of year as a part of our tree development process. If your tree is shipped before our maintenance trimming, it will be bigger than the product image. On rare occasion, the tips of these larger trees snap in transit. We don’t consider this an issue as these top branches will be removed by you during the bonsai development process. In other words, we hold off on trimming, so that you can trim more foliage yourself. 

Your tree may look different from the product picture, as every tree we grow is unique. It may have longer branches, different colored leaves, or have old looking growth, though the tree is completely healthy. Rest assured, we always send healthy trees that will become beautiful bonsai!

Unglazed Dragon Pots and 7" Bonsai Pots will be too small for this Starter Kit Tree.

Most tree species grow best outdoors, where they receive direct sunlight and natural rainfall. Elms, azaleas, jade, olives, and some other species can be grown indoors, but they have specific care requirements that must be followed. Indoor bonsai should be placed in a bright location with direct sunlight, ideally receiving at least 6 hours of sun per day. Avoid placing them in rooms with heat pumps, poor airflow, or little to no direct sunlight. Regular watering and misting may also be needed to help maintain humidity. Deciduous trees need to be placed outdoors in autumn so they can experience cooler temperatures and enter dormancy. During this period, their leaves will fall off and grow back in spring. Once dormancy has passed, they can be brought back indoors gradually by slowly transitioning them to their indoor environment.

Product Information for Indoor Species

Indoor species may be grown indoors, but will benefit from being placed outside (protected from frost) from Autumn to Winter to encourage a dormancy period.

Product Information for Flowering Species

Your starter tree may or may not be in bloom upon arrival, as flowering depends on the season and the tree's natural growth cycle. Please do not be alarmed if your bonsai tree arrives with brown flowers. Dead flowers are not an indicator or poor tree health. A tree cannot bloom indefinitely, year-round! 

Product Information for Deciduous Species

Deciduous trees such as the Maple and Elm are cut back every winter to encourage better growth. This is normal part of deciduous tree care. Your tree will not arrive with leaves in winter if it is an Elm or Maple tree! Your deciduous tree will arrive 'sticky' in winter. Deciduous trees grow extremely fast, though, so they handle this kind of pruning very well, and grow back vigorously in Spring. 

Information for Bonsai Trees

How do I look after my bonsai?

We have care guides on our website and we also send you guide with your bonsai tree. Our guides have detailed instructions so you can confidently look after your miniature tree.

I am purchasing my bonsai as a gift, is it OK to keep the bonsai in its box for a few days until I give it as a gift?

Ideally, no. Most likely, the bonsai tree has already spent 2-3 days (in some rare cases, longer) in it's packaging. While bonsai trees can last for up to 10 days in the box (in a shaded spot), it would be very detrimental to the trees health. Place the bonsai tree in a hidden spot outside until you plan to give it as a gift. Don't bring it inside if it rains or is 'too cold'. If you have nowhere to hide it we can happily hold off sending the tree until a specified date in the future.

How big will my bonsai get?

Your bonsai will stay small with regular pruning. How fast your bonsai grows will depend on the health of the tree, how much you're feeding the tree, the size of the pot the tree is growing in, and of course, the tree species.

Can I keep my outdoor bonsai, inside?

Keep your bonsai outside unless you have an indoor specific bonsai such as a Ficus or Jade. You can display your outdoor bonsai indoors for up to 3 days at a time. 

Why do some bonsai have a higher price than others?

The price of a bonsai tree is determined by factors such as age and tree characteristics. An older tree is always going to cost more as more time is spent growing and working on the tree (each tree needs to be watered, fed, trimmed and looked after each year). Lastly, a trees characteristics play a part in the price. This considers the overall appearance of the bonsai tree. There are actually guidelines as to what makes a great bonsai, although these are just guidelines. 

How do I know when I need to re-pot my bonsai?

A sure sign that your tree needs to be re-potted is when roots are growing out of the bottom of the pot. Another obvious sign that re-potting is needed is when your bonsai turns a shade yellow and loses its vigor. Your care guide suggests the best time to re-pot your bonsai tree

Is bonsai a type of tree?

Bonsai is not a specific type of tree. A bonsai tree is the result of pruning and wiring techniques carried out on an ordinary tree. There are however species of tree that are better suited for bonsai. 

My tree looks different than the photograph?

Bonsai are living trees that continue to grow just like their larger relatives. With the help of pruning, we can keep the bonsai in shape. However, a tree goes will go through several cycles in a year. It may flower, lose its leaves, gain a significant number of leaves, or the leaves may turn a completely different colour! 

Your bonsai tree may or may not include moss, as local birds sometimes borrow it for their own little projects. When this happens, we may decorate the surface with stones instead. You can transplant moss from around your home onto the surface of your bonsai.

My bonsai tree arrived with wire on it

Bonsai wire is used to move branches into a desired position. Once the branch has set in its correct place, the wire can be removed. Since bonsai are in constant development, there is a chance that wire will still be on your bonsai tree. Remove the wire after a month of receiving your bonsai. To remove the wire, start from where the wire ends (the tip of a branch normally) and begin un-winding it. Make sure that one hand is holding the branch further up as you un-wind the wire. Alternatively use a pair of bonsai wire cutters.

Where can I learn more about bonsai?

There is a large amount of information on bonsai that you can find online. A good start is to research your particular tree species further. YouTube always has great videos from talented bonsai artists as well. Lastly, I encourage you to find out about your local bonsai club. These clubs often run monthly bonsai meetings and are a great place to get hands on advice and experience.

Information for Bonsai Starter Kits

Each bonsai tree and pot is carefully packed and fully covered—should they arrive seriously damaged, we’ll replace them (minor twig damage is not grounds for a replacement tree).

The starter tree you receive will be similar to the tree you see in the picture (plastic pot). Your tree may be younger or older, have less or more growth, or be a different shape as the example photo. This is due to each tree being unique and our trees being at different stages throughout the year. Your tree may be trimmed slightly to fit into its box. Your tree may have been trimmed already to keep its shape throughout the year. The tree in the photo may have been decorated (moss added) and or tidied up photographic purposes (to better show its form). Your tree may have more growth on arrival, giving you more potential for personal styling preference.

When purchasing a Bonsai Starter Kit. Some people think that they’re purchasing a bonsai tree, but they’re actually buying a tree to shape into a bonsai. A tree becomes a bonsai when it’s in a ceramic pot and has begun its training. The plastic nursery pot that your tree arrives in is temporary, so it won’t be pristine. We cut our trees back hard at certain times of year as a part of our tree development process. If your tree is shipped before our maintenance trimming, it will be bigger than the product image. On rare occasion, the tips of these larger trees snap in transit. We don’t consider this an issue as these top branches will be removed by you during the bonsai development process. In other words, we hold off on trimming, so that you can trim more foliage yourself. 

Your tree may look different from the product picture, as every tree we grow is unique. It may have longer branches, different colored leaves, or have old looking growth, though the tree is completely healthy. Rest assured, we always send healthy trees that will become beautiful bonsai!

Unglazed Dragon Pots and 7" Bonsai Pots will be too small for this Starter Kit Tree.

Most tree species grow best outdoors, where they receive direct sunlight and natural rainfall. Elms, azaleas, jade, olives, and some other species can be grown indoors, but they have specific care requirements that must be followed. Indoor bonsai should be placed in a bright location with direct sunlight, ideally receiving at least 6 hours of sun per day. Avoid placing them in rooms with heat pumps, poor airflow, or little to no direct sunlight. Regular watering and misting may also be needed to help maintain humidity. Deciduous trees need to be placed outdoors in autumn so they can experience cooler temperatures and enter dormancy. During this period, their leaves will fall off and grow back in spring. Once dormancy has passed, they can be brought back indoors gradually by slowly transitioning them to their indoor environment.

Product Information for Indoor Species

Indoor species may be grown indoors, but will benefit from being placed outside (protected from frost) from Autumn to Winter to encourage a dormancy period.

Product Information for Flowering Species

Your starter tree may or may not be in bloom upon arrival, as flowering depends on the season and the tree's natural growth cycle. Please do not be alarmed if your bonsai tree arrives with brown flowers. Dead flowers are not an indicator or poor tree health. A tree cannot bloom indefinitely, year-round! 

Product Information for Deciduous Species

Deciduous trees such as the Maple and Elm are cut back every winter to encourage better growth. This is normal part of deciduous tree care. Your tree will not arrive with leaves in winter if it is an Elm or Maple tree! Your deciduous tree will arrive 'sticky' in winter. Deciduous trees grow extremely fast, though, so they handle this kind of pruning very well, and grow back vigorously in Spring. 

Information for Bonsai Trees

How do I look after my bonsai?

We have care guides on our website and we also send you guide with your bonsai tree. Our guides have detailed instructions so you can confidently look after your miniature tree.

I am purchasing my bonsai as a gift, is it OK to keep the bonsai in its box for a few days until I give it as a gift?

Ideally, no. Most likely, the bonsai tree has already spent 2-3 days (in some rare cases, longer) in it's packaging. While bonsai trees can last for up to 10 days in the box (in a shaded spot), it would be very detrimental to the trees health. Place the bonsai tree in a hidden spot outside until you plan to give it as a gift. Don't bring it inside if it rains or is 'too cold'. If you have nowhere to hide it we can happily hold off sending the tree until a specified date in the future.

How big will my bonsai get?

Your bonsai will stay small with regular pruning. How fast your bonsai grows will depend on the health of the tree, how much you're feeding the tree, the size of the pot the tree is growing in, and of course, the tree species.

Can I keep my outdoor bonsai, inside?

Keep your bonsai outside unless you have an indoor specific bonsai such as a Ficus or Jade. You can display your outdoor bonsai indoors for up to 3 days at a time. 

Why do some bonsai have a higher price than others?

The price of a bonsai tree is determined by factors such as age and tree characteristics. An older tree is always going to cost more as more time is spent growing and working on the tree (each tree needs to be watered, fed, trimmed and looked after each year). Lastly, a trees characteristics play a part in the price. This considers the overall appearance of the bonsai tree. There are actually guidelines as to what makes a great bonsai, although these are just guidelines. 

How do I know when I need to re-pot my bonsai?

A sure sign that your tree needs to be re-potted is when roots are growing out of the bottom of the pot. Another obvious sign that re-potting is needed is when your bonsai turns a shade yellow and loses its vigor. Your care guide suggests the best time to re-pot your bonsai tree

Is bonsai a type of tree?

Bonsai is not a specific type of tree. A bonsai tree is the result of pruning and wiring techniques carried out on an ordinary tree. There are however species of tree that are better suited for bonsai. 

My tree looks different than the photograph?

Bonsai are living trees that continue to grow just like their larger relatives. With the help of pruning, we can keep the bonsai in shape. However, a tree goes will go through several cycles in a year. It may flower, lose its leaves, gain a significant number of leaves, or the leaves may turn a completely different colour! 

Your bonsai tree may or may not include moss, as local birds sometimes borrow it for their own little projects. When this happens, we may decorate the surface with stones instead. You can transplant moss from around your home onto the surface of your bonsai.

My bonsai tree arrived with wire on it

Bonsai wire is used to move branches into a desired position. Once the branch has set in its correct place, the wire can be removed. Since bonsai are in constant development, there is a chance that wire will still be on your bonsai tree. Remove the wire after a month of receiving your bonsai. To remove the wire, start from where the wire ends (the tip of a branch normally) and begin un-winding it. Make sure that one hand is holding the branch further up as you un-wind the wire. Alternatively use a pair of bonsai wire cutters.

Where can I learn more about bonsai?

There is a large amount of information on bonsai that you can find online. A good start is to research your particular tree species further. YouTube always has great videos from talented bonsai artists as well. Lastly, I encourage you to find out about your local bonsai club. These clubs often run monthly bonsai meetings and are a great place to get hands on advice and experience.

Information for Bonsai Starter Kits

Each bonsai tree and pot is carefully packed and fully covered—should they arrive seriously damaged, we’ll replace them (minor twig damage is not grounds for a replacement tree).

The starter tree you receive will be similar to the tree you see in the picture (plastic pot). Your tree may be younger or older, have less or more growth, or be a different shape as the example photo. This is due to each tree being unique and our trees being at different stages throughout the year. Your tree may be trimmed slightly to fit into its box. Your tree may have been trimmed already to keep its shape throughout the year. The tree in the photo may have been decorated (moss added) and or tidied up photographic purposes (to better show its form). Your tree may have more growth on arrival, giving you more potential for personal styling preference.

When purchasing a Bonsai Starter Kit. Some people think that they’re purchasing a bonsai tree, but they’re actually buying a tree to shape into a bonsai. A tree becomes a bonsai when it’s in a ceramic pot and has begun its training. The plastic nursery pot that your tree arrives in is temporary, so it won’t be pristine. We cut our trees back hard at certain times of year as a part of our tree development process. If your tree is shipped before our maintenance trimming, it will be bigger than the product image. On rare occasion, the tips of these larger trees snap in transit. We don’t consider this an issue as these top branches will be removed by you during the bonsai development process. In other words, we hold off on trimming, so that you can trim more foliage yourself. 

Your tree may look different from the product picture, as every tree we grow is unique. It may have longer branches, different colored leaves, or have old looking growth, though the tree is completely healthy. Rest assured, we always send healthy trees that will become beautiful bonsai!

Unglazed Dragon Pots and 7" Bonsai Pots will be too small for this Starter Kit Tree.

Most tree species grow best outdoors, where they receive direct sunlight and natural rainfall. Elms, azaleas, jade, olives, and some other species can be grown indoors, but they have specific care requirements that must be followed. Indoor bonsai should be placed in a bright location with direct sunlight, ideally receiving at least 6 hours of sun per day. Avoid placing them in rooms with heat pumps, poor airflow, or little to no direct sunlight. Regular watering and misting may also be needed to help maintain humidity. Deciduous trees need to be placed outdoors in autumn so they can experience cooler temperatures and enter dormancy. During this period, their leaves will fall off and grow back in spring. Once dormancy has passed, they can be brought back indoors gradually by slowly transitioning them to their indoor environment.

Product Information for Indoor Species

Indoor species may be grown indoors, but will benefit from being placed outside (protected from frost) from Autumn to Winter to encourage a dormancy period.

Product Information for Flowering Species

Your starter tree may or may not be in bloom upon arrival, as flowering depends on the season and the tree's natural growth cycle. Please do not be alarmed if your bonsai tree arrives with brown flowers. Dead flowers are not an indicator or poor tree health. A tree cannot bloom indefinitely, year-round! 

Product Information for Deciduous Species

Deciduous trees such as the Maple and Elm are cut back every winter to encourage better growth. This is normal part of deciduous tree care. Your tree will not arrive with leaves in winter if it is an Elm or Maple tree! Your deciduous tree will arrive 'sticky' in winter. Deciduous trees grow extremely fast, though, so they handle this kind of pruning very well, and grow back vigorously in Spring. 

Information for Bonsai Trees

How do I look after my bonsai?

We have care guides on our website and we also send you guide with your bonsai tree. Our guides have detailed instructions so you can confidently look after your miniature tree.

I am purchasing my bonsai as a gift, is it OK to keep the bonsai in its box for a few days until I give it as a gift?

Ideally, no. Most likely, the bonsai tree has already spent 2-3 days (in some rare cases, longer) in it's packaging. While bonsai trees can last for up to 10 days in the box (in a shaded spot), it would be very detrimental to the trees health. Place the bonsai tree in a hidden spot outside until you plan to give it as a gift. Don't bring it inside if it rains or is 'too cold'. If you have nowhere to hide it we can happily hold off sending the tree until a specified date in the future.

How big will my bonsai get?

Your bonsai will stay small with regular pruning. How fast your bonsai grows will depend on the health of the tree, how much you're feeding the tree, the size of the pot the tree is growing in, and of course, the tree species.

Can I keep my outdoor bonsai, inside?

Keep your bonsai outside unless you have an indoor specific bonsai such as a Ficus or Jade. You can display your outdoor bonsai indoors for up to 3 days at a time. 

Why do some bonsai have a higher price than others?

The price of a bonsai tree is determined by factors such as age and tree characteristics. An older tree is always going to cost more as more time is spent growing and working on the tree (each tree needs to be watered, fed, trimmed and looked after each year). Lastly, a trees characteristics play a part in the price. This considers the overall appearance of the bonsai tree. There are actually guidelines as to what makes a great bonsai, although these are just guidelines. 

How do I know when I need to re-pot my bonsai?

A sure sign that your tree needs to be re-potted is when roots are growing out of the bottom of the pot. Another obvious sign that re-potting is needed is when your bonsai turns a shade yellow and loses its vigor. Your care guide suggests the best time to re-pot your bonsai tree

Is bonsai a type of tree?

Bonsai is not a specific type of tree. A bonsai tree is the result of pruning and wiring techniques carried out on an ordinary tree. There are however species of tree that are better suited for bonsai. 

My tree looks different than the photograph?

Bonsai are living trees that continue to grow just like their larger relatives. With the help of pruning, we can keep the bonsai in shape. However, a tree goes will go through several cycles in a year. It may flower, lose its leaves, gain a significant number of leaves, or the leaves may turn a completely different colour! 

Your bonsai tree may or may not include moss, as local birds sometimes borrow it for their own little projects. When this happens, we may decorate the surface with stones instead. You can transplant moss from around your home onto the surface of your bonsai.

My bonsai tree arrived with wire on it

Bonsai wire is used to move branches into a desired position. Once the branch has set in its correct place, the wire can be removed. Since bonsai are in constant development, there is a chance that wire will still be on your bonsai tree. Remove the wire after a month of receiving your bonsai. To remove the wire, start from where the wire ends (the tip of a branch normally) and begin un-winding it. Make sure that one hand is holding the branch further up as you un-wind the wire. Alternatively use a pair of bonsai wire cutters.

Where can I learn more about bonsai?

There is a large amount of information on bonsai that you can find online. A good start is to research your particular tree species further. YouTube always has great videos from talented bonsai artists as well. Lastly, I encourage you to find out about your local bonsai club. These clubs often run monthly bonsai meetings and are a great place to get hands on advice and experience.

Information for Bonsai Starter Kits

Each bonsai tree and pot is carefully packed and fully covered—should they arrive seriously damaged, we’ll replace them (minor twig damage is not grounds for a replacement tree).

The starter tree you receive will be similar to the tree you see in the picture (plastic pot). Your tree may be younger or older, have less or more growth, or be a different shape as the example photo. This is due to each tree being unique and our trees being at different stages throughout the year. Your tree may be trimmed slightly to fit into its box. Your tree may have been trimmed already to keep its shape throughout the year. The tree in the photo may have been decorated (moss added) and or tidied up photographic purposes (to better show its form). Your tree may have more growth on arrival, giving you more potential for personal styling preference.

When purchasing a Bonsai Starter Kit. Some people think that they’re purchasing a bonsai tree, but they’re actually buying a tree to shape into a bonsai. A tree becomes a bonsai when it’s in a ceramic pot and has begun its training. The plastic nursery pot that your tree arrives in is temporary, so it won’t be pristine. We cut our trees back hard at certain times of year as a part of our tree development process. If your tree is shipped before our maintenance trimming, it will be bigger than the product image. On rare occasion, the tips of these larger trees snap in transit. We don’t consider this an issue as these top branches will be removed by you during the bonsai development process. In other words, we hold off on trimming, so that you can trim more foliage yourself. 

Your tree may look different from the product picture, as every tree we grow is unique. It may have longer branches, different colored leaves, or have old looking growth, though the tree is completely healthy. Rest assured, we always send healthy trees that will become beautiful bonsai!

Unglazed Dragon Pots and 7" Bonsai Pots will be too small for this Starter Kit Tree.

Most tree species grow best outdoors, where they receive direct sunlight and natural rainfall. Elms, azaleas, jade, olives, and some other species can be grown indoors, but they have specific care requirements that must be followed. Indoor bonsai should be placed in a bright location with direct sunlight, ideally receiving at least 6 hours of sun per day. Avoid placing them in rooms with heat pumps, poor airflow, or little to no direct sunlight. Regular watering and misting may also be needed to help maintain humidity. Deciduous trees need to be placed outdoors in autumn so they can experience cooler temperatures and enter dormancy. During this period, their leaves will fall off and grow back in spring. Once dormancy has passed, they can be brought back indoors gradually by slowly transitioning them to their indoor environment.

Product Information for Indoor Species

Indoor species may be grown indoors, but will benefit from being placed outside (protected from frost) from Autumn to Winter to encourage a dormancy period.

Product Information for Flowering Species

Your starter tree may or may not be in bloom upon arrival, as flowering depends on the season and the tree's natural growth cycle. Please do not be alarmed if your bonsai tree arrives with brown flowers. Dead flowers are not an indicator or poor tree health. A tree cannot bloom indefinitely, year-round! 

Product Information for Deciduous Species

Deciduous trees such as the Maple and Elm are cut back every winter to encourage better growth. This is normal part of deciduous tree care. Your tree will not arrive with leaves in winter if it is an Elm or Maple tree! Your deciduous tree will arrive 'sticky' in winter. Deciduous trees grow extremely fast, though, so they handle this kind of pruning very well, and grow back vigorously in Spring. 

Information for Bonsai Trees

How do I look after my bonsai?

We have care guides on our website and we also send you guide with your bonsai tree. Our guides have detailed instructions so you can confidently look after your miniature tree.

I am purchasing my bonsai as a gift, is it OK to keep the bonsai in its box for a few days until I give it as a gift?

Ideally, no. Most likely, the bonsai tree has already spent 2-3 days (in some rare cases, longer) in it's packaging. While bonsai trees can last for up to 10 days in the box (in a shaded spot), it would be very detrimental to the trees health. Place the bonsai tree in a hidden spot outside until you plan to give it as a gift. Don't bring it inside if it rains or is 'too cold'. If you have nowhere to hide it we can happily hold off sending the tree until a specified date in the future.

How big will my bonsai get?

Your bonsai will stay small with regular pruning. How fast your bonsai grows will depend on the health of the tree, how much you're feeding the tree, the size of the pot the tree is growing in, and of course, the tree species.

Can I keep my outdoor bonsai, inside?

Keep your bonsai outside unless you have an indoor specific bonsai such as a Ficus or Jade. You can display your outdoor bonsai indoors for up to 3 days at a time. 

Why do some bonsai have a higher price than others?

The price of a bonsai tree is determined by factors such as age and tree characteristics. An older tree is always going to cost more as more time is spent growing and working on the tree (each tree needs to be watered, fed, trimmed and looked after each year). Lastly, a trees characteristics play a part in the price. This considers the overall appearance of the bonsai tree. There are actually guidelines as to what makes a great bonsai, although these are just guidelines. 

How do I know when I need to re-pot my bonsai?

A sure sign that your tree needs to be re-potted is when roots are growing out of the bottom of the pot. Another obvious sign that re-potting is needed is when your bonsai turns a shade yellow and loses its vigor. Your care guide suggests the best time to re-pot your bonsai tree

Is bonsai a type of tree?

Bonsai is not a specific type of tree. A bonsai tree is the result of pruning and wiring techniques carried out on an ordinary tree. There are however species of tree that are better suited for bonsai. 

My tree looks different than the photograph?

Bonsai are living trees that continue to grow just like their larger relatives. With the help of pruning, we can keep the bonsai in shape. However, a tree goes will go through several cycles in a year. It may flower, lose its leaves, gain a significant number of leaves, or the leaves may turn a completely different colour! 

Your bonsai tree may or may not include moss, as local birds sometimes borrow it for their own little projects. When this happens, we may decorate the surface with stones instead. You can transplant moss from around your home onto the surface of your bonsai.

My bonsai tree arrived with wire on it

Bonsai wire is used to move branches into a desired position. Once the branch has set in its correct place, the wire can be removed. Since bonsai are in constant development, there is a chance that wire will still be on your bonsai tree. Remove the wire after a month of receiving your bonsai. To remove the wire, start from where the wire ends (the tip of a branch normally) and begin un-winding it. Make sure that one hand is holding the branch further up as you un-wind the wire. Alternatively use a pair of bonsai wire cutters.

Where can I learn more about bonsai?

There is a large amount of information on bonsai that you can find online. A good start is to research your particular tree species further. YouTube always has great videos from talented bonsai artists as well. Lastly, I encourage you to find out about your local bonsai club. These clubs often run monthly bonsai meetings and are a great place to get hands on advice and experience.

Information for Bonsai Starter Kits

Each bonsai tree and pot is carefully packed and fully covered—should they arrive seriously damaged, we’ll replace them (minor twig damage is not grounds for a replacement tree).

The starter tree you receive will be similar to the tree you see in the picture (plastic pot). Your tree may be younger or older, have less or more growth, or be a different shape as the example photo. This is due to each tree being unique and our trees being at different stages throughout the year. Your tree may be trimmed slightly to fit into its box. Your tree may have been trimmed already to keep its shape throughout the year. The tree in the photo may have been decorated (moss added) and or tidied up photographic purposes (to better show its form). Your tree may have more growth on arrival, giving you more potential for personal styling preference.

When purchasing a Bonsai Starter Kit. Some people think that they’re purchasing a bonsai tree, but they’re actually buying a tree to shape into a bonsai. A tree becomes a bonsai when it’s in a ceramic pot and has begun its training. The plastic nursery pot that your tree arrives in is temporary, so it won’t be pristine. We cut our trees back hard at certain times of year as a part of our tree development process. If your tree is shipped before our maintenance trimming, it will be bigger than the product image. On rare occasion, the tips of these larger trees snap in transit. We don’t consider this an issue as these top branches will be removed by you during the bonsai development process. In other words, we hold off on trimming, so that you can trim more foliage yourself. 

Your tree may look different from the product picture, as every tree we grow is unique. It may have longer branches, different colored leaves, or have old looking growth, though the tree is completely healthy. Rest assured, we always send healthy trees that will become beautiful bonsai!

Unglazed Dragon Pots and 7" Bonsai Pots will be too small for this Starter Kit Tree.

Most tree species grow best outdoors, where they receive direct sunlight and natural rainfall. Elms, azaleas, jade, olives, and some other species can be grown indoors, but they have specific care requirements that must be followed. Indoor bonsai should be placed in a bright location with direct sunlight, ideally receiving at least 6 hours of sun per day. Avoid placing them in rooms with heat pumps, poor airflow, or little to no direct sunlight. Regular watering and misting may also be needed to help maintain humidity. Deciduous trees need to be placed outdoors in autumn so they can experience cooler temperatures and enter dormancy. During this period, their leaves will fall off and grow back in spring. Once dormancy has passed, they can be brought back indoors gradually by slowly transitioning them to their indoor environment.

Product Information for Indoor Species

Indoor species may be grown indoors, but will benefit from being placed outside (protected from frost) from Autumn to Winter to encourage a dormancy period.

Product Information for Flowering Species

Your starter tree may or may not be in bloom upon arrival, as flowering depends on the season and the tree's natural growth cycle. Please do not be alarmed if your bonsai tree arrives with brown flowers. Dead flowers are not an indicator or poor tree health. A tree cannot bloom indefinitely, year-round! 

Product Information for Deciduous Species

Deciduous trees such as the Maple and Elm are cut back every winter to encourage better growth. This is normal part of deciduous tree care. Your tree will not arrive with leaves in winter if it is an Elm or Maple tree! Your deciduous tree will arrive 'sticky' in winter. Deciduous trees grow extremely fast, though, so they handle this kind of pruning very well, and grow back vigorously in Spring. 

Information for Bonsai Trees

How do I look after my bonsai?

We have care guides on our website and we also send you guide with your bonsai tree. Our guides have detailed instructions so you can confidently look after your miniature tree.

I am purchasing my bonsai as a gift, is it OK to keep the bonsai in its box for a few days until I give it as a gift?

Ideally, no. Most likely, the bonsai tree has already spent 2-3 days (in some rare cases, longer) in it's packaging. While bonsai trees can last for up to 10 days in the box (in a shaded spot), it would be very detrimental to the trees health. Place the bonsai tree in a hidden spot outside until you plan to give it as a gift. Don't bring it inside if it rains or is 'too cold'. If you have nowhere to hide it we can happily hold off sending the tree until a specified date in the future.

How big will my bonsai get?

Your bonsai will stay small with regular pruning. How fast your bonsai grows will depend on the health of the tree, how much you're feeding the tree, the size of the pot the tree is growing in, and of course, the tree species.

Can I keep my outdoor bonsai, inside?

Keep your bonsai outside unless you have an indoor specific bonsai such as a Ficus or Jade. You can display your outdoor bonsai indoors for up to 3 days at a time. 

Why do some bonsai have a higher price than others?

The price of a bonsai tree is determined by factors such as age and tree characteristics. An older tree is always going to cost more as more time is spent growing and working on the tree (each tree needs to be watered, fed, trimmed and looked after each year). Lastly, a trees characteristics play a part in the price. This considers the overall appearance of the bonsai tree. There are actually guidelines as to what makes a great bonsai, although these are just guidelines. 

How do I know when I need to re-pot my bonsai?

A sure sign that your tree needs to be re-potted is when roots are growing out of the bottom of the pot. Another obvious sign that re-potting is needed is when your bonsai turns a shade yellow and loses its vigor. Your care guide suggests the best time to re-pot your bonsai tree

Is bonsai a type of tree?

Bonsai is not a specific type of tree. A bonsai tree is the result of pruning and wiring techniques carried out on an ordinary tree. There are however species of tree that are better suited for bonsai. 

My tree looks different than the photograph?

Bonsai are living trees that continue to grow just like their larger relatives. With the help of pruning, we can keep the bonsai in shape. However, a tree goes will go through several cycles in a year. It may flower, lose its leaves, gain a significant number of leaves, or the leaves may turn a completely different colour! 

Your bonsai tree may or may not include moss, as local birds sometimes borrow it for their own little projects. When this happens, we may decorate the surface with stones instead. You can transplant moss from around your home onto the surface of your bonsai.

My bonsai tree arrived with wire on it

Bonsai wire is used to move branches into a desired position. Once the branch has set in its correct place, the wire can be removed. Since bonsai are in constant development, there is a chance that wire will still be on your bonsai tree. Remove the wire after a month of receiving your bonsai. To remove the wire, start from where the wire ends (the tip of a branch normally) and begin un-winding it. Make sure that one hand is holding the branch further up as you un-wind the wire. Alternatively use a pair of bonsai wire cutters.

Where can I learn more about bonsai?

There is a large amount of information on bonsai that you can find online. A good start is to research your particular tree species further. YouTube always has great videos from talented bonsai artists as well. Lastly, I encourage you to find out about your local bonsai club. These clubs often run monthly bonsai meetings and are a great place to get hands on advice and experience.

Information for Bonsai Starter Kits

Each bonsai tree and pot is carefully packed and fully covered—should they arrive seriously damaged, we’ll replace them (minor twig damage is not grounds for a replacement tree).

The starter tree you receive will be similar to the tree you see in the picture (plastic pot). Your tree may be younger or older, have less or more growth, or be a different shape as the example photo. This is due to each tree being unique and our trees being at different stages throughout the year. Your tree may be trimmed slightly to fit into its box. Your tree may have been trimmed already to keep its shape throughout the year. The tree in the photo may have been decorated (moss added) and or tidied up photographic purposes (to better show its form). Your tree may have more growth on arrival, giving you more potential for personal styling preference.

When purchasing a Bonsai Starter Kit. Some people think that they’re purchasing a bonsai tree, but they’re actually buying a tree to shape into a bonsai. A tree becomes a bonsai when it’s in a ceramic pot and has begun its training. The plastic nursery pot that your tree arrives in is temporary, so it won’t be pristine. We cut our trees back hard at certain times of year as a part of our tree development process. If your tree is shipped before our maintenance trimming, it will be bigger than the product image. On rare occasion, the tips of these larger trees snap in transit. We don’t consider this an issue as these top branches will be removed by you during the bonsai development process. In other words, we hold off on trimming, so that you can trim more foliage yourself. 

Your tree may look different from the product picture, as every tree we grow is unique. It may have longer branches, different colored leaves, or have old looking growth, though the tree is completely healthy. Rest assured, we always send healthy trees that will become beautiful bonsai!

Unglazed Dragon Pots and 7" Bonsai Pots will be too small for this Starter Kit Tree.

Most tree species grow best outdoors, where they receive direct sunlight and natural rainfall. Elms, azaleas, jade, olives, and some other species can be grown indoors, but they have specific care requirements that must be followed. Indoor bonsai should be placed in a bright location with direct sunlight, ideally receiving at least 6 hours of sun per day. Avoid placing them in rooms with heat pumps, poor airflow, or little to no direct sunlight. Regular watering and misting may also be needed to help maintain humidity. Deciduous trees need to be placed outdoors in autumn so they can experience cooler temperatures and enter dormancy. During this period, their leaves will fall off and grow back in spring. Once dormancy has passed, they can be brought back indoors gradually by slowly transitioning them to their indoor environment.

Product Information for Indoor Species

Indoor species may be grown indoors, but will benefit from being placed outside (protected from frost) from Autumn to Winter to encourage a dormancy period.

Product Information for Flowering Species

Your starter tree may or may not be in bloom upon arrival, as flowering depends on the season and the tree's natural growth cycle. Please do not be alarmed if your bonsai tree arrives with brown flowers. Dead flowers are not an indicator or poor tree health. A tree cannot bloom indefinitely, year-round! 

Product Information for Deciduous Species

Deciduous trees such as the Maple and Elm are cut back every winter to encourage better growth. This is normal part of deciduous tree care. Your tree will not arrive with leaves in winter if it is an Elm or Maple tree! Your deciduous tree will arrive 'sticky' in winter. Deciduous trees grow extremely fast, though, so they handle this kind of pruning very well, and grow back vigorously in Spring. 

Information for Bonsai Trees

How do I look after my bonsai?

We have care guides on our website and we also send you guide with your bonsai tree. Our guides have detailed instructions so you can confidently look after your miniature tree.

I am purchasing my bonsai as a gift, is it OK to keep the bonsai in its box for a few days until I give it as a gift?

Ideally, no. Most likely, the bonsai tree has already spent 2-3 days (in some rare cases, longer) in it's packaging. While bonsai trees can last for up to 10 days in the box (in a shaded spot), it would be very detrimental to the trees health. Place the bonsai tree in a hidden spot outside until you plan to give it as a gift. Don't bring it inside if it rains or is 'too cold'. If you have nowhere to hide it we can happily hold off sending the tree until a specified date in the future.

How big will my bonsai get?

Your bonsai will stay small with regular pruning. How fast your bonsai grows will depend on the health of the tree, how much you're feeding the tree, the size of the pot the tree is growing in, and of course, the tree species.

Can I keep my outdoor bonsai, inside?

Keep your bonsai outside unless you have an indoor specific bonsai such as a Ficus or Jade. You can display your outdoor bonsai indoors for up to 3 days at a time. 

Why do some bonsai have a higher price than others?

The price of a bonsai tree is determined by factors such as age and tree characteristics. An older tree is always going to cost more as more time is spent growing and working on the tree (each tree needs to be watered, fed, trimmed and looked after each year). Lastly, a trees characteristics play a part in the price. This considers the overall appearance of the bonsai tree. There are actually guidelines as to what makes a great bonsai, although these are just guidelines. 

How do I know when I need to re-pot my bonsai?

A sure sign that your tree needs to be re-potted is when roots are growing out of the bottom of the pot. Another obvious sign that re-potting is needed is when your bonsai turns a shade yellow and loses its vigor. Your care guide suggests the best time to re-pot your bonsai tree

Is bonsai a type of tree?

Bonsai is not a specific type of tree. A bonsai tree is the result of pruning and wiring techniques carried out on an ordinary tree. There are however species of tree that are better suited for bonsai. 

My tree looks different than the photograph?

Bonsai are living trees that continue to grow just like their larger relatives. With the help of pruning, we can keep the bonsai in shape. However, a tree goes will go through several cycles in a year. It may flower, lose its leaves, gain a significant number of leaves, or the leaves may turn a completely different colour! 

Your bonsai tree may or may not include moss, as local birds sometimes borrow it for their own little projects. When this happens, we may decorate the surface with stones instead. You can transplant moss from around your home onto the surface of your bonsai.

My bonsai tree arrived with wire on it

Bonsai wire is used to move branches into a desired position. Once the branch has set in its correct place, the wire can be removed. Since bonsai are in constant development, there is a chance that wire will still be on your bonsai tree. Remove the wire after a month of receiving your bonsai. To remove the wire, start from where the wire ends (the tip of a branch normally) and begin un-winding it. Make sure that one hand is holding the branch further up as you un-wind the wire. Alternatively use a pair of bonsai wire cutters.

Where can I learn more about bonsai?

There is a large amount of information on bonsai that you can find online. A good start is to research your particular tree species further. YouTube always has great videos from talented bonsai artists as well. Lastly, I encourage you to find out about your local bonsai club. These clubs often run monthly bonsai meetings and are a great place to get hands on advice and experience.

Information for Bonsai Starter Kits

Each bonsai tree and pot is carefully packed and fully covered—should they arrive seriously damaged, we’ll replace them (minor twig damage is not grounds for a replacement tree).

The starter tree you receive will be similar to the tree you see in the picture (plastic pot). Your tree may be younger or older, have less or more growth, or be a different shape as the example photo. This is due to each tree being unique and our trees being at different stages throughout the year. Your tree may be trimmed slightly to fit into its box. Your tree may have been trimmed already to keep its shape throughout the year. The tree in the photo may have been decorated (moss added) and or tidied up photographic purposes (to better show its form). Your tree may have more growth on arrival, giving you more potential for personal styling preference.

When purchasing a Bonsai Starter Kit. Some people think that they’re purchasing a bonsai tree, but they’re actually buying a tree to shape into a bonsai. A tree becomes a bonsai when it’s in a ceramic pot and has begun its training. The plastic nursery pot that your tree arrives in is temporary, so it won’t be pristine. We cut our trees back hard at certain times of year as a part of our tree development process. If your tree is shipped before our maintenance trimming, it will be bigger than the product image. On rare occasion, the tips of these larger trees snap in transit. We don’t consider this an issue as these top branches will be removed by you during the bonsai development process. In other words, we hold off on trimming, so that you can trim more foliage yourself. 

Your tree may look different from the product picture, as every tree we grow is unique. It may have longer branches, different colored leaves, or have old looking growth, though the tree is completely healthy. Rest assured, we always send healthy trees that will become beautiful bonsai!

Unglazed Dragon Pots and 7" Bonsai Pots will be too small for this Starter Kit Tree.

Most tree species grow best outdoors, where they receive direct sunlight and natural rainfall. Elms, azaleas, jade, olives, and some other species can be grown indoors, but they have specific care requirements that must be followed. Indoor bonsai should be placed in a bright location with direct sunlight, ideally receiving at least 6 hours of sun per day. Avoid placing them in rooms with heat pumps, poor airflow, or little to no direct sunlight. Regular watering and misting may also be needed to help maintain humidity. Deciduous trees need to be placed outdoors in autumn so they can experience cooler temperatures and enter dormancy. During this period, their leaves will fall off and grow back in spring. Once dormancy has passed, they can be brought back indoors gradually by slowly transitioning them to their indoor environment.

Product Information for Indoor Species

Indoor species may be grown indoors, but will benefit from being placed outside (protected from frost) from Autumn to Winter to encourage a dormancy period.

Product Information for Flowering Species

Your starter tree may or may not be in bloom upon arrival, as flowering depends on the season and the tree's natural growth cycle. Please do not be alarmed if your bonsai tree arrives with brown flowers. Dead flowers are not an indicator or poor tree health. A tree cannot bloom indefinitely, year-round! 

Product Information for Deciduous Species

Deciduous trees such as the Maple and Elm are cut back every winter to encourage better growth. This is normal part of deciduous tree care. Your tree will not arrive with leaves in winter if it is an Elm or Maple tree! Your deciduous tree will arrive 'sticky' in winter. Deciduous trees grow extremely fast, though, so they handle this kind of pruning very well, and grow back vigorously in Spring. 

Information for Bonsai Trees

How do I look after my bonsai?

We have care guides on our website and we also send you guide with your bonsai tree. Our guides have detailed instructions so you can confidently look after your miniature tree.

I am purchasing my bonsai as a gift, is it OK to keep the bonsai in its box for a few days until I give it as a gift?

Ideally, no. Most likely, the bonsai tree has already spent 2-3 days (in some rare cases, longer) in it's packaging. While bonsai trees can last for up to 10 days in the box (in a shaded spot), it would be very detrimental to the trees health. Place the bonsai tree in a hidden spot outside until you plan to give it as a gift. Don't bring it inside if it rains or is 'too cold'. If you have nowhere to hide it we can happily hold off sending the tree until a specified date in the future.

How big will my bonsai get?

Your bonsai will stay small with regular pruning. How fast your bonsai grows will depend on the health of the tree, how much you're feeding the tree, the size of the pot the tree is growing in, and of course, the tree species.

Can I keep my outdoor bonsai, inside?

Keep your bonsai outside unless you have an indoor specific bonsai such as a Ficus or Jade. You can display your outdoor bonsai indoors for up to 3 days at a time. 

Why do some bonsai have a higher price than others?

The price of a bonsai tree is determined by factors such as age and tree characteristics. An older tree is always going to cost more as more time is spent growing and working on the tree (each tree needs to be watered, fed, trimmed and looked after each year). Lastly, a trees characteristics play a part in the price. This considers the overall appearance of the bonsai tree. There are actually guidelines as to what makes a great bonsai, although these are just guidelines. 

How do I know when I need to re-pot my bonsai?

A sure sign that your tree needs to be re-potted is when roots are growing out of the bottom of the pot. Another obvious sign that re-potting is needed is when your bonsai turns a shade yellow and loses its vigor. Your care guide suggests the best time to re-pot your bonsai tree

Is bonsai a type of tree?

Bonsai is not a specific type of tree. A bonsai tree is the result of pruning and wiring techniques carried out on an ordinary tree. There are however species of tree that are better suited for bonsai. 

My tree looks different than the photograph?

Bonsai are living trees that continue to grow just like their larger relatives. With the help of pruning, we can keep the bonsai in shape. However, a tree goes will go through several cycles in a year. It may flower, lose its leaves, gain a significant number of leaves, or the leaves may turn a completely different colour! 

Your bonsai tree may or may not include moss, as local birds sometimes borrow it for their own little projects. When this happens, we may decorate the surface with stones instead. You can transplant moss from around your home onto the surface of your bonsai.

My bonsai tree arrived with wire on it

Bonsai wire is used to move branches into a desired position. Once the branch has set in its correct place, the wire can be removed. Since bonsai are in constant development, there is a chance that wire will still be on your bonsai tree. Remove the wire after a month of receiving your bonsai. To remove the wire, start from where the wire ends (the tip of a branch normally) and begin un-winding it. Make sure that one hand is holding the branch further up as you un-wind the wire. Alternatively use a pair of bonsai wire cutters.

Where can I learn more about bonsai?

There is a large amount of information on bonsai that you can find online. A good start is to research your particular tree species further. YouTube always has great videos from talented bonsai artists as well. Lastly, I encourage you to find out about your local bonsai club. These clubs often run monthly bonsai meetings and are a great place to get hands on advice and experience.

Information for Bonsai Starter Kits

Each bonsai tree and pot is carefully packed and fully covered—should they arrive seriously damaged, we’ll replace them (minor twig damage is not grounds for a replacement tree).

The starter tree you receive will be similar to the tree you see in the picture (plastic pot). Your tree may be younger or older, have less or more growth, or be a different shape as the example photo. This is due to each tree being unique and our trees being at different stages throughout the year. Your tree may be trimmed slightly to fit into its box. Your tree may have been trimmed already to keep its shape throughout the year. The tree in the photo may have been decorated (moss added) and or tidied up photographic purposes (to better show its form). Your tree may have more growth on arrival, giving you more potential for personal styling preference.

When purchasing a Bonsai Starter Kit. Some people think that they’re purchasing a bonsai tree, but they’re actually buying a tree to shape into a bonsai. A tree becomes a bonsai when it’s in a ceramic pot and has begun its training. The plastic nursery pot that your tree arrives in is temporary, so it won’t be pristine. We cut our trees back hard at certain times of year as a part of our tree development process. If your tree is shipped before our maintenance trimming, it will be bigger than the product image. On rare occasion, the tips of these larger trees snap in transit. We don’t consider this an issue as these top branches will be removed by you during the bonsai development process. In other words, we hold off on trimming, so that you can trim more foliage yourself. 

Your tree may look different from the product picture, as every tree we grow is unique. It may have longer branches, different colored leaves, or have old looking growth, though the tree is completely healthy. Rest assured, we always send healthy trees that will become beautiful bonsai!

Unglazed Dragon Pots and 7" Bonsai Pots will be too small for this Starter Kit Tree.

Most tree species grow best outdoors, where they receive direct sunlight and natural rainfall. Elms, azaleas, jade, olives, and some other species can be grown indoors, but they have specific care requirements that must be followed. Indoor bonsai should be placed in a bright location with direct sunlight, ideally receiving at least 6 hours of sun per day. Avoid placing them in rooms with heat pumps, poor airflow, or little to no direct sunlight. Regular watering and misting may also be needed to help maintain humidity. Deciduous trees need to be placed outdoors in autumn so they can experience cooler temperatures and enter dormancy. During this period, their leaves will fall off and grow back in spring. Once dormancy has passed, they can be brought back indoors gradually by slowly transitioning them to their indoor environment.

Product Information for Indoor Species

Indoor species may be grown indoors, but will benefit from being placed outside (protected from frost) from Autumn to Winter to encourage a dormancy period.

Product Information for Flowering Species

Your starter tree may or may not be in bloom upon arrival, as flowering depends on the season and the tree's natural growth cycle. Please do not be alarmed if your bonsai tree arrives with brown flowers. Dead flowers are not an indicator or poor tree health. A tree cannot bloom indefinitely, year-round! 

Product Information for Deciduous Species

Deciduous trees such as the Maple and Elm are cut back every winter to encourage better growth. This is normal part of deciduous tree care. Your tree will not arrive with leaves in winter if it is an Elm or Maple tree! Your deciduous tree will arrive 'sticky' in winter. Deciduous trees grow extremely fast, though, so they handle this kind of pruning very well, and grow back vigorously in Spring. 

Information for Bonsai Trees

How do I look after my bonsai?

We have care guides on our website and we also send you guide with your bonsai tree. Our guides have detailed instructions so you can confidently look after your miniature tree.

I am purchasing my bonsai as a gift, is it OK to keep the bonsai in its box for a few days until I give it as a gift?

Ideally, no. Most likely, the bonsai tree has already spent 2-3 days (in some rare cases, longer) in it's packaging. While bonsai trees can last for up to 10 days in the box (in a shaded spot), it would be very detrimental to the trees health. Place the bonsai tree in a hidden spot outside until you plan to give it as a gift. Don't bring it inside if it rains or is 'too cold'. If you have nowhere to hide it we can happily hold off sending the tree until a specified date in the future.

How big will my bonsai get?

Your bonsai will stay small with regular pruning. How fast your bonsai grows will depend on the health of the tree, how much you're feeding the tree, the size of the pot the tree is growing in, and of course, the tree species.

Can I keep my outdoor bonsai, inside?

Keep your bonsai outside unless you have an indoor specific bonsai such as a Ficus or Jade. You can display your outdoor bonsai indoors for up to 3 days at a time. 

Why do some bonsai have a higher price than others?

The price of a bonsai tree is determined by factors such as age and tree characteristics. An older tree is always going to cost more as more time is spent growing and working on the tree (each tree needs to be watered, fed, trimmed and looked after each year). Lastly, a trees characteristics play a part in the price. This considers the overall appearance of the bonsai tree. There are actually guidelines as to what makes a great bonsai, although these are just guidelines. 

How do I know when I need to re-pot my bonsai?

A sure sign that your tree needs to be re-potted is when roots are growing out of the bottom of the pot. Another obvious sign that re-potting is needed is when your bonsai turns a shade yellow and loses its vigor. Your care guide suggests the best time to re-pot your bonsai tree

Is bonsai a type of tree?

Bonsai is not a specific type of tree. A bonsai tree is the result of pruning and wiring techniques carried out on an ordinary tree. There are however species of tree that are better suited for bonsai. 

My tree looks different than the photograph?

Bonsai are living trees that continue to grow just like their larger relatives. With the help of pruning, we can keep the bonsai in shape. However, a tree goes will go through several cycles in a year. It may flower, lose its leaves, gain a significant number of leaves, or the leaves may turn a completely different colour! 

Your bonsai tree may or may not include moss, as local birds sometimes borrow it for their own little projects. When this happens, we may decorate the surface with stones instead. You can transplant moss from around your home onto the surface of your bonsai.

My bonsai tree arrived with wire on it

Bonsai wire is used to move branches into a desired position. Once the branch has set in its correct place, the wire can be removed. Since bonsai are in constant development, there is a chance that wire will still be on your bonsai tree. Remove the wire after a month of receiving your bonsai. To remove the wire, start from where the wire ends (the tip of a branch normally) and begin un-winding it. Make sure that one hand is holding the branch further up as you un-wind the wire. Alternatively use a pair of bonsai wire cutters.

Where can I learn more about bonsai?

There is a large amount of information on bonsai that you can find online. A good start is to research your particular tree species further. YouTube always has great videos from talented bonsai artists as well. Lastly, I encourage you to find out about your local bonsai club. These clubs often run monthly bonsai meetings and are a great place to get hands on advice and experience.

Information for Bonsai Starter Kits

Each bonsai tree and pot is carefully packed and fully covered—should they arrive seriously damaged, we’ll replace them (minor twig damage is not grounds for a replacement tree).

The starter tree you receive will be similar to the tree you see in the picture (plastic pot). Your tree may be younger or older, have less or more growth, or be a different shape as the example photo. This is due to each tree being unique and our trees being at different stages throughout the year. Your tree may be trimmed slightly to fit into its box. Your tree may have been trimmed already to keep its shape throughout the year. The tree in the photo may have been decorated (moss added) and or tidied up photographic purposes (to better show its form). Your tree may have more growth on arrival, giving you more potential for personal styling preference.

When purchasing a Bonsai Starter Kit. Some people think that they’re purchasing a bonsai tree, but they’re actually buying a tree to shape into a bonsai. A tree becomes a bonsai when it’s in a ceramic pot and has begun its training. The plastic nursery pot that your tree arrives in is temporary, so it won’t be pristine. We cut our trees back hard at certain times of year as a part of our tree development process. If your tree is shipped before our maintenance trimming, it will be bigger than the product image. On rare occasion, the tips of these larger trees snap in transit. We don’t consider this an issue as these top branches will be removed by you during the bonsai development process. In other words, we hold off on trimming, so that you can trim more foliage yourself. 

Your tree may look different from the product picture, as every tree we grow is unique. It may have longer branches, different colored leaves, or have old looking growth, though the tree is completely healthy. Rest assured, we always send healthy trees that will become beautiful bonsai!

Unglazed Dragon Pots and 7" Bonsai Pots will be too small for this Starter Kit Tree.

Most tree species grow best outdoors, where they receive direct sunlight and natural rainfall. Elms, azaleas, jade, olives, and some other species can be grown indoors, but they have specific care requirements that must be followed. Indoor bonsai should be placed in a bright location with direct sunlight, ideally receiving at least 6 hours of sun per day. Avoid placing them in rooms with heat pumps, poor airflow, or little to no direct sunlight. Regular watering and misting may also be needed to help maintain humidity. Deciduous trees need to be placed outdoors in autumn so they can experience cooler temperatures and enter dormancy. During this period, their leaves will fall off and grow back in spring. Once dormancy has passed, they can be brought back indoors gradually by slowly transitioning them to their indoor environment.

Product Information for Indoor Species

Indoor species may be grown indoors, but will benefit from being placed outside (protected from frost) from Autumn to Winter to encourage a dormancy period.

Product Information for Flowering Species

Your starter tree may or may not be in bloom upon arrival, as flowering depends on the season and the tree's natural growth cycle. Please do not be alarmed if your bonsai tree arrives with brown flowers. Dead flowers are not an indicator or poor tree health. A tree cannot bloom indefinitely, year-round! 

Product Information for Deciduous Species

Deciduous trees such as the Maple and Elm are cut back every winter to encourage better growth. This is normal part of deciduous tree care. Your tree will not arrive with leaves in winter if it is an Elm or Maple tree! Your deciduous tree will arrive 'sticky' in winter. Deciduous trees grow extremely fast, though, so they handle this kind of pruning very well, and grow back vigorously in Spring. 

Information for Bonsai Trees

How do I look after my bonsai?

We have care guides on our website and we also send you guide with your bonsai tree. Our guides have detailed instructions so you can confidently look after your miniature tree.

I am purchasing my bonsai as a gift, is it OK to keep the bonsai in its box for a few days until I give it as a gift?

Ideally, no. Most likely, the bonsai tree has already spent 2-3 days (in some rare cases, longer) in it's packaging. While bonsai trees can last for up to 10 days in the box (in a shaded spot), it would be very detrimental to the trees health. Place the bonsai tree in a hidden spot outside until you plan to give it as a gift. Don't bring it inside if it rains or is 'too cold'. If you have nowhere to hide it we can happily hold off sending the tree until a specified date in the future.

How big will my bonsai get?

Your bonsai will stay small with regular pruning. How fast your bonsai grows will depend on the health of the tree, how much you're feeding the tree, the size of the pot the tree is growing in, and of course, the tree species.

Can I keep my outdoor bonsai, inside?

Keep your bonsai outside unless you have an indoor specific bonsai such as a Ficus or Jade. You can display your outdoor bonsai indoors for up to 3 days at a time. 

Why do some bonsai have a higher price than others?

The price of a bonsai tree is determined by factors such as age and tree characteristics. An older tree is always going to cost more as more time is spent growing and working on the tree (each tree needs to be watered, fed, trimmed and looked after each year). Lastly, a trees characteristics play a part in the price. This considers the overall appearance of the bonsai tree. There are actually guidelines as to what makes a great bonsai, although these are just guidelines. 

How do I know when I need to re-pot my bonsai?

A sure sign that your tree needs to be re-potted is when roots are growing out of the bottom of the pot. Another obvious sign that re-potting is needed is when your bonsai turns a shade yellow and loses its vigor. Your care guide suggests the best time to re-pot your bonsai tree

Is bonsai a type of tree?

Bonsai is not a specific type of tree. A bonsai tree is the result of pruning and wiring techniques carried out on an ordinary tree. There are however species of tree that are better suited for bonsai. 

My tree looks different than the photograph?

Bonsai are living trees that continue to grow just like their larger relatives. With the help of pruning, we can keep the bonsai in shape. However, a tree goes will go through several cycles in a year. It may flower, lose its leaves, gain a significant number of leaves, or the leaves may turn a completely different colour! 

Your bonsai tree may or may not include moss, as local birds sometimes borrow it for their own little projects. When this happens, we may decorate the surface with stones instead. You can transplant moss from around your home onto the surface of your bonsai.

My bonsai tree arrived with wire on it

Bonsai wire is used to move branches into a desired position. Once the branch has set in its correct place, the wire can be removed. Since bonsai are in constant development, there is a chance that wire will still be on your bonsai tree. Remove the wire after a month of receiving your bonsai. To remove the wire, start from where the wire ends (the tip of a branch normally) and begin un-winding it. Make sure that one hand is holding the branch further up as you un-wind the wire. Alternatively use a pair of bonsai wire cutters.

Where can I learn more about bonsai?

There is a large amount of information on bonsai that you can find online. A good start is to research your particular tree species further. YouTube always has great videos from talented bonsai artists as well. Lastly, I encourage you to find out about your local bonsai club. These clubs often run monthly bonsai meetings and are a great place to get hands on advice and experience.

Information for Bonsai Starter Kits

Each bonsai tree and pot is carefully packed and fully covered—should they arrive seriously damaged, we’ll replace them (minor twig damage is not grounds for a replacement tree).

The starter tree you receive will be similar to the tree you see in the picture (plastic pot). Your tree may be younger or older, have less or more growth, or be a different shape as the example photo. This is due to each tree being unique and our trees being at different stages throughout the year. Your tree may be trimmed slightly to fit into its box. Your tree may have been trimmed already to keep its shape throughout the year. The tree in the photo may have been decorated (moss added) and or tidied up photographic purposes (to better show its form). Your tree may have more growth on arrival, giving you more potential for personal styling preference.

When purchasing a Bonsai Starter Kit. Some people think that they’re purchasing a bonsai tree, but they’re actually buying a tree to shape into a bonsai. A tree becomes a bonsai when it’s in a ceramic pot and has begun its training. The plastic nursery pot that your tree arrives in is temporary, so it won’t be pristine. We cut our trees back hard at certain times of year as a part of our tree development process. If your tree is shipped before our maintenance trimming, it will be bigger than the product image. On rare occasion, the tips of these larger trees snap in transit. We don’t consider this an issue as these top branches will be removed by you during the bonsai development process. In other words, we hold off on trimming, so that you can trim more foliage yourself. 

Your tree may look different from the product picture, as every tree we grow is unique. It may have longer branches, different colored leaves, or have old looking growth, though the tree is completely healthy. Rest assured, we always send healthy trees that will become beautiful bonsai!

Unglazed Dragon Pots and 7" Bonsai Pots will be too small for this Starter Kit Tree.

Most tree species grow best outdoors, where they receive direct sunlight and natural rainfall. Elms, azaleas, jade, olives, and some other species can be grown indoors, but they have specific care requirements that must be followed. Indoor bonsai should be placed in a bright location with direct sunlight, ideally receiving at least 6 hours of sun per day. Avoid placing them in rooms with heat pumps, poor airflow, or little to no direct sunlight. Regular watering and misting may also be needed to help maintain humidity. Deciduous trees need to be placed outdoors in autumn so they can experience cooler temperatures and enter dormancy. During this period, their leaves will fall off and grow back in spring. Once dormancy has passed, they can be brought back indoors gradually by slowly transitioning them to their indoor environment.

Product Information for Indoor Species

Indoor species may be grown indoors, but will benefit from being placed outside (protected from frost) from Autumn to Winter to encourage a dormancy period.

Product Information for Flowering Species

Your starter tree may or may not be in bloom upon arrival, as flowering depends on the season and the tree's natural growth cycle. Please do not be alarmed if your bonsai tree arrives with brown flowers. Dead flowers are not an indicator or poor tree health. A tree cannot bloom indefinitely, year-round! 

Product Information for Deciduous Species

Deciduous trees such as the Maple and Elm are cut back every winter to encourage better growth. This is normal part of deciduous tree care. Your tree will not arrive with leaves in winter if it is an Elm or Maple tree! Your deciduous tree will arrive 'sticky' in winter. Deciduous trees grow extremely fast, though, so they handle this kind of pruning very well, and grow back vigorously in Spring. 

Information for Bonsai Trees

How do I look after my bonsai?

We have care guides on our website and we also send you guide with your bonsai tree. Our guides have detailed instructions so you can confidently look after your miniature tree.

I am purchasing my bonsai as a gift, is it OK to keep the bonsai in its box for a few days until I give it as a gift?

Ideally, no. Most likely, the bonsai tree has already spent 2-3 days (in some rare cases, longer) in it's packaging. While bonsai trees can last for up to 10 days in the box (in a shaded spot), it would be very detrimental to the trees health. Place the bonsai tree in a hidden spot outside until you plan to give it as a gift. Don't bring it inside if it rains or is 'too cold'. If you have nowhere to hide it we can happily hold off sending the tree until a specified date in the future.

How big will my bonsai get?

Your bonsai will stay small with regular pruning. How fast your bonsai grows will depend on the health of the tree, how much you're feeding the tree, the size of the pot the tree is growing in, and of course, the tree species.

Can I keep my outdoor bonsai, inside?

Keep your bonsai outside unless you have an indoor specific bonsai such as a Ficus or Jade. You can display your outdoor bonsai indoors for up to 3 days at a time. 

Why do some bonsai have a higher price than others?

The price of a bonsai tree is determined by factors such as age and tree characteristics. An older tree is always going to cost more as more time is spent growing and working on the tree (each tree needs to be watered, fed, trimmed and looked after each year). Lastly, a trees characteristics play a part in the price. This considers the overall appearance of the bonsai tree. There are actually guidelines as to what makes a great bonsai, although these are just guidelines. 

How do I know when I need to re-pot my bonsai?

A sure sign that your tree needs to be re-potted is when roots are growing out of the bottom of the pot. Another obvious sign that re-potting is needed is when your bonsai turns a shade yellow and loses its vigor. Your care guide suggests the best time to re-pot your bonsai tree

Is bonsai a type of tree?

Bonsai is not a specific type of tree. A bonsai tree is the result of pruning and wiring techniques carried out on an ordinary tree. There are however species of tree that are better suited for bonsai. 

My tree looks different than the photograph?

Bonsai are living trees that continue to grow just like their larger relatives. With the help of pruning, we can keep the bonsai in shape. However, a tree goes will go through several cycles in a year. It may flower, lose its leaves, gain a significant number of leaves, or the leaves may turn a completely different colour! 

Your bonsai tree may or may not include moss, as local birds sometimes borrow it for their own little projects. When this happens, we may decorate the surface with stones instead. You can transplant moss from around your home onto the surface of your bonsai.

My bonsai tree arrived with wire on it

Bonsai wire is used to move branches into a desired position. Once the branch has set in its correct place, the wire can be removed. Since bonsai are in constant development, there is a chance that wire will still be on your bonsai tree. Remove the wire after a month of receiving your bonsai. To remove the wire, start from where the wire ends (the tip of a branch normally) and begin un-winding it. Make sure that one hand is holding the branch further up as you un-wind the wire. Alternatively use a pair of bonsai wire cutters.

Where can I learn more about bonsai?

There is a large amount of information on bonsai that you can find online. A good start is to research your particular tree species further. YouTube always has great videos from talented bonsai artists as well. Lastly, I encourage you to find out about your local bonsai club. These clubs often run monthly bonsai meetings and are a great place to get hands on advice and experience.